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Which of the following acts is considered a violation of the Maryland Home Improvement Law?

  1. Providing written estimates.

  2. Failing to complete work as agreed.

  3. Planning home improvements.

  4. Offering multiple payment options.

The correct answer is: Failing to complete work as agreed.

Failing to complete work as agreed is considered a violation of the Maryland Home Improvement Law because it directly undermines the contractual obligation between the contractor and the homeowner. The law is designed to protect consumers by ensuring that contractors adhere to agreed-upon terms and deliver the services they promised. When a contractor does not complete the work as specified in the contract, it not only impacts the homeowner's satisfaction and investment but also contravenes the legal agreements that are meant to provide a degree of security and accountability in home improvement projects. This violation can lead to legal consequences for the contractor, including potential civil remedies for the homeowner. In contrast, providing written estimates, planning home improvements, and offering multiple payment options are practices that generally align with the standards of the Maryland Home Improvement Law. These actions typically contribute positively to the transparency and professionalism of the contracting process. Therefore, they do not represent violations of the law.