Maryland Home Improvement PSI Practice Exam 2025 – 400 Free Practice Questions to Pass the Exam

Question: 1 / 400

What role do consumer reviews play in the home improvement industry?

They primarily affect product pricing

They help contractors keep track of their performance

They influence potential clients' decisions

Consumer reviews play a crucial role in the home improvement industry by significantly influencing potential clients' decisions. When individuals are looking to hire a contractor or purchase home improvement products, they often turn to online reviews to gather insights about the experiences of previous customers. Positive reviews can build trust and credibility for a contractor, while negative reviews can deter potential clients from choosing a service provider.

Additionally, consumer reviews not only provide firsthand accounts of the quality of work and customer service but also offer an opportunity for contractors to showcase their strengths and responsiveness to feedback. As consumers increasingly rely on digital platforms for information, these reviews have become an essential part of the decision-making process in the home improvement field, directly impacting business success and client acquisition.

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They are mostly irrelevant to contractor success

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